INFLUENCE OF PROCUREMENT MANAGEMENT ON PERFORMANCE OF RETAIL CHAIN STORES IN NAIROBI CITY COUNTY, KENYA

Abstract

This study sought to establish the influence of procurement management on performance of retail chain stores in Nairobi City County. Specifically the study sought to examine the influence of procurement planning, order process management, supplier management and outsourcing on performance of retail chain stores in Nairobi City County, Kenya. A descriptive research design was used in the study. The study was confined to the 125 retail chain stores in Nairobi City County, Kenya. A census survey was conducted on the 125 licensed retail chain stores spread across Nairobi County. A questionnaire was used to collect primary data which was analyzed using Statistical Package for Social Sciences version 22. Descriptive and inferential statistics were used. The findings of this study indicated that procurement management in terms of procurement planning, order process management, supplier management and outsourcing positively and significantly influences performance of retail chain stores in Nairobi County, Kenya. The study concluded that an improvement in procurement planning practices results to significant improvement in performance of retail chain store in Nairobi County, Kenya.

Key Words: Order Process Management, Supplier Management, Procurement Outsourcing, Procurement Planning, Retail Chain Stores